RESERVATIONS: (831) 667-2200

Post Ranch Is Open For All Travelers!

What To Expect During Your Stay

Post Ranch is now open and welcoming all guests! As always, the health and well-being of our guests and staff is our top priority. Below is a current list of the changes and enhancements we’ve made to help you better understand what you will experience the next time you visit Post Ranch. For a comprehensive list of our safety guidelines and protocols, please click here.

For availability and more information, please contact our Reservations team at reservations@postranchinn.com or (831) 667-2200.

Please note that all guidelines and procedures are subject to change based on recommendations from the CDC, EPA, State of California and Monterey County. We invite you to read more about our Healthier Stay Program at Post Ranch to learn more about the protocols we’ve put into place to ensure a healthy stay for guests.


What To Expect During Your Stay | PDF



General Property Information



  • Post Ranch is now open and welcoming all guests.

  • Property access to Post Ranch is limited to overnight guests and staff only. The entire property is now reserved for the exclusive use of Post Ranch Inn registered guests only. No outside vendors are able to access the property.

  • To ensure the health and safety of our guests, all staff members must perform daily wellness checks and guests are required to review a short welcome video upon arrival and confirm they meet our wellness criteria.

  • We have retained two of the country’s leading experts on indoor environmental air quality to ensure that the air quality in all indoor spaces is of the highest possible level.

  • We will be adopting the government guidelines for face coverings, social distancing, and sanitization. Complimentary face coverings will be available for any guests who request one.

  • In an effort to be a cash-free property, guests will be able to opt into our suggested gratuity program at the time of booking. This information will be reviewed and confirmed at check-in.



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Arrival and Departure



  • Upon arrival, check-in will be expedited to minimize contact.

  • Guest check-out is 12:00 noon, and check-in is 4:00pm.

  • For the safety of our guests and staff, we ask that guests self-park their car. Bell staff will assist in getting both guests and their luggage to the room.

  • All Post Ranch vehicles will be sanitized before and after any guests occupy the vehicles.

  • Guests will receive their final bill via email the night prior to departure. A visit to the Front Desk will not be necessary at check-out, unless you have questions regarding your bill.




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Post Ranch Signature Disinfection and Hygiene Solution


Rather than use bleach or other toxic chemicals to disinfect, Post Ranch set out to find a disinfection and cleaning solution that stayed true to our environmental ethos. After a comprehensive search, Post Ranch has implemented a two-step disinfection program that works to purify the air and renders surfaces self-disinfecting in a non-toxic, sustainable and healthful manner. The solution meets CDC and EPA guidelines, is Green Seal-certified and provides an odorless, non-toxic, hospital-grade disinfecting and cleaning system. 



  • The solution purifies the air and renders surfaces self-disinfecting in a non-toxic, sustainable and healthful manner.

  • The program utilizes the non-toxic, EPA-approved ECA Water* to disinfect and will be used in all guestrooms and public spaces frequently throughout the day. It will also be administered in our vehicles.



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Housekeeping


We want to provide our guests with the highest level of personalized service and attention, while also respecting personal space. To that end, we will be integrating some of the services that are traditionally carried out during evening turndown service into the daily service, potentially eliminating one of the steps where staff needs to enter the room. Additional services are always available for guests upon request. To accommodate personal preferences, we are offering various options:




  • Daily Service: Our team will access your room once daily to provide room make-up service and to restock your complimentary mini-bar and firewood.


  • Requested Service Only: We understand some guests may prefer complete guestroom privacy. Prior to arrival, we will stock your room for the entire stay, and discuss options for the delivery of extra linens, bathroom amenities, mini-bar items, and firewood deliveries.




Certain items throughout the guestroom, including the mini-bar and coffee makers, will be completely replaced prior to guests entering the room. We have also eliminated all magazines and collateral material, and have thoroughly disinfected all items in the room.

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Meals and Dining Options



  • Monterey County is now permitting indoor dining. As such, Sierra Mar is welcoming guests to dine in the dining room, albeit with a reduced seating capacity, or outdoors on the deck. As an alternative, guests may enjoy their meals in the comfort of the guestroom.

  • We have taken unprecedented steps, working with some of the country’s foremost experts in indoor air quality, to ensure that Sierra Mar has been set up as safely as possible. Some of these steps include installing a state-of-the-art ventilation system, ultra-efficient air purifiers have been placed throughout the dining room, tabletop air purifiers sit on each table, real-time air quality monitors allow us to adjust and optimize air quality as needed, plexiglass partitions have been placed between each table and more. To learn more, please click here.

  • To view Sierra Mar’s air quality in real-time, please click here.

  • Complimentary breakfast offers a full service, cooked-to-order experience and can be enjoyed at Sierra Mar either in the dining room or outdoors on the deck.

  • Lunch and Dinner can be enjoyed at Sierra Mar either in the dining room or outdoors on the deck.

  • All-day snacks can be delivered to the guestroom or to any other location around the property.

  • For your safety and convenience, all in-room dining deliveries will include a contactless check and a suggested gratuity of $10 per breakfast delivery and 20% for lunch, dinner and all other in-room dining orders will be added.



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Swimming and Basking Pools



  • Lounge chairs at each of the pools will be separated by at least 6 feet to allow for physical distancing.

  • Pool service will be available at all pools, as attendants will be regularly monitoring and sanitizing the pool areas.



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Spa and Activities



  • The Post Ranch Spa is now open and operating safely per Monterey County guidelines. Spa services are available in any of our four treatment rooms.

  • To prioritize the health and well-being of both our guests and team members, we are offering a modified menu of spa services and have reduced the capacity of our treatment areas.

  • In compliance with the mandatory California order, both guests and therapists are required to wear masks for the entirety of all spa treatments.

  • Due to high demand, spa appointments tend to fill up quickly and we are unable to guarantee last-minute availability. Advance reservations are required for all spa services and we strongly recommend making your reservations at least 4-6 weeks in advance.

  • We offer a myriad of complimentary outdoor guest activities including yoga and meditation, hikes, property walks, our falconry program (fee) and more, weather permitting. Days and times for each activity vary and are subject to availability. Advanced reservations are required for all activities and are subject to appropriate social distancing guidelines.




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Expanded Chef’s Garden & Organic Produce


We have significantly increased the size of our Chef’s Garden to provide even more organic produce to serve Sierra Mar for our InRoom Dining program.

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Falconry Program


Our falconry program allows guests the opportunity to get up close and personal with these magnificent animals. Reservations are required for this therapeutic experience.

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